Shipping policy
SHIPPING POLICY
Order Processing All orders are processed within 1–2 business days (Monday–Friday, excluding public holidays). You will receive a confirmation email with tracking details once your order has shipped.
Domestic Shipping (United Kingdom)
Standard Delivery: 3–5 business days — £2.99
Free shipping on orders over £40
European Union
- Standard Delivery: 4–7 business days — £3.99
- Free shipping on orders over £60
North America
- Standard Delivery: 4–7 business days — £3.99
- Free shipping on orders over £50
International (Worldwide)
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- Standard International: 10–21 business days — £9.99
- Free shipping on orders over £70
- International orders may be subject to import duties and taxes, which are the responsibility of the customer
Shipping Carriers We work with trusted local and international courier partners to ensure safe and timely delivery.
Tracking Once your order is dispatched, you'll receive a tracking number via email. Please allow 24–48 hours for tracking information to update.
Lost or Delayed Parcels If your order hasn't arrived within the expected timeframe, please contact us at splendyne@gmail.com and we'll investigate promptly.